Subscription & auto-renewal policy

Influj offers creators three plans: Free, Plus and Pro. Plus and Pro are paid subscriptions, billed either every month or every year. Each plan’s price, its limits and what it includes are shown on the plans screen in your account at app.influj.com/plans, and the amount you will be charged is shown again on the payment page before you approve it.

Every new creator can try Plus free for 30 days. No payment details are asked for, and nothing is charged when the month ends: the account moves to Free unless you have chosen a paid plan yourself. We remind you three days and one day before the free month ends.

The free month is offered once per person. We check this against your verified phone number and the social channels you connect, so a second account does not start a second free month.

If you choose a paid plan during your free month, the free month still runs to its end and your first payment is taken when it ends.

You pay on the secure page of our payment aggregator, an RBI-authorised payment aggregator, by UPI AutoPay or a debit or credit card. When you subscribe you set up a recurring-payment mandate once, approving it with your UPI PIN or your card’s authentication. Influj never sees or stores your card number, expiry date or CVV.

Your plan then renews automatically at the start of every billing period — each month or each year — and is charged to the same mandate until you cancel. Under the Reserve Bank of India’s rules on recurring payments, renewals of up to ₹15,000 are charged without asking for your PIN or OTP again.

Each plan includes a monthly AI allowance, shown on the plans screen. It resets every month, does not roll over, and has no cash value.

On Plus and Pro, AI you use beyond the allowance is added to your next renewal charge, up to a monthly limit you set in Settings → Plan & billing. The limit is ₹100 unless you change it, and setting it to ₹0 switches this off, so AI simply stops at the allowance. Each AI action’s price is listed in the app. AI used in the last two hours before a renewal goes on the renewal after it. The amount added is shown in the renewal reminder and on the invoice. On Free, AI beyond the allowance is paid from service credit instead.

You can cancel at any time in Settings → Plan & billing on app.influj.com, in two taps. You do not need to write to us or give a reason.

• Your plan keeps working until the end of the period you have already paid for. You are not charged again.
• You can change your mind and resume the plan until 48 hours before that period ends. After that, the cancellation has been sent to the payment aggregator and cannot be undone; you can subscribe again once the plan has ended.
• You can also cancel the mandate itself in your UPI app or with your bank or card issuer. The next renewal then cannot be charged and the plan ends as described in clause 7.
• If you ask us to close your Influj account, we cancel any subscription on it first, so it is not charged again.

Cancelling stops future renewals. It does not refund the period you are in (clause 6).

We do not refund subscription payments, in full or in part. That includes a period you cancel partway through, a period you did not use, a renewal you forgot to cancel before it was charged, a plan that ends because a payment failed, an account you close, and AI added to a renewal under clause 4. There is no pro-rata refund or credit for the unused part of a month or a year.

The only money we return is money we should never have taken: a second charge for a period that was already paid, or a charge taken after your plan had already been cancelled or had ended. That amount is reversed in full to the UPI ID, card or bank account it came from, as the refund & cancellation policy sets out. Nothing in this policy takes away a right you have under a law that cannot be set aside by agreement.

If a renewal cannot be charged — the mandate was cancelled, the card expired or the account had too little money — your plan keeps working for 7 days while the payment is retried, and we tell you. If it is still unpaid after 7 days, your account moves to Free. The same applies to a first payment that never arrives.

When a paid plan or the free month ends, your account moves to Free. Nothing is deleted:

• Insight history older than Free’s 90 days is hidden, not removed, and comes back if you subscribe again.
• Posts scheduled to publish automatically beyond Free’s monthly limit become reminders instead, and we tell you which ones. Nothing scheduled disappears silently.
• Your campaigns, earnings, payouts and tax documents are not affected in any way.

For a question about a charge, write to support@influj.com from your registered email with the payment reference shown in Settings → Plan & billing. We reply within one working day, and the same day when money is involved, and aim to resolve it within 7 working days. If you are unhappy with the answer, escalate through grievance redressal.

This policy forms part of our terms & conditions.